da micedem r reprezenting their endz…
Screams heard down the line at call centre
Dec 7 2007
A MOUSE invasion at a council call centre has been halted, according to officials.
Some staff were left in a panic and watching the floor at Southwark council’s London Bridge call centre after the rodents were seen in their office.
People calling to pay their rent, council tax, and sort out rubbish collections could hear screams in the background as terrified phone operators jumped on their seats.
But officials say a pest control team has visited twice and the problem is now under control. One operator said: “It’s been really funny because people have been jumping and screaming all the time.
“It has got better, but it isn’t totally sorted. Some of the women are still shrieking and standing on their chairs at odd moments during the day. “It’s actually upset quite a few of the staff and to a certain extent we understand what people are feeling when they ring up for the pest control team.”
Tower Bridge and Camberwell magistrates’ courts, and Southwark town hall have all had mice problems this year.
A Southwark council spokesman said: “A couple of mice were spotted at the call centre by staff. “The building’s owners sent in a pest control team two weeks ago, and they came back on November 21.
“No mice have been seen since, so the problem seems to have been solved.”
