WARNING TO VIRGIN MEDIA USERS
THE BELOW EMAIL IS A SCAM……… IF YOU RECEIVE ONE DO NOT CLICK THE LINK, DO NOT GIVE OUT ANY PERSONAL/BILLING INFO, CONTACT VIRGIN MEDIA AND REPORT IT
I got the email below this morning, even before my first cuppa tea and still half asleep I thought it looked dodgy and called Virgin Media who told me they have had 100s of calls about it from customers, the email is a fake/scam, and to ignore it while they investigate.
I told them on the phone they should send an email of their own to all customers to warn them but I doubt they will
URGENT BILLING NOTIFICATION 2/3/2013 6:33:06 AM
Hello,
This e-mail has been sent you by Virgin Media to inform you that we were
unable to process your most recent payment of bill. This might be due to
one of the following reasons:
- A recent change in your personal information such as Name or address.
- Your Credit or Debit card has expired.
- Insufficient funds in your account.
- Cancellation of Direct Debit agreement.
- Your Card issuer did not authorize this transaction.
To avoid Service interruption you will need to update your billing profile, failure to update your profile may lead in service cancellation and termination.
Please click on the link below to login to e-Billing. You will need to login using your primary E-mail address.
[/u]» Update your Virgin Media Billing Profile here[/U][/COLOR]
Once logged in you will need to fill in the required fields, please ensure all address and contact details are up to date, once submitted your account details will automatically be updated within 24 Hours.
King regards,
The Virgin Media Team
